susan88 Platform Privacy Notice
This page describes what we collect when you use susan88 and how we keep that data protected. We collect your email, phone number, and identity documents (national ID and address proof) to verify your account and comply with financial regulations. We also log your game activity, deposits, withdrawals, and browsing behaviour to detect fraud and maintain platform security.
We do not sell your personal data to third parties. We share information only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet providers and banks mobile banking, local payment, online payment, e-wallet), our fraud-detection vendor, and legal authorities when required by law. Our servers may sit outside Indonesia; data transfers comply with applicable regulations. You retain the right to access, correct, or delete your data subject to legal retention obligations.
Our privacy practices on susan88 are transparent and documented below.
What Data We Collect on susan88
We collect data at account registration, during deposits and withdrawals, and through your activity on susan88. Required fields at signup are email, phone number, and password. Before your first withdrawal, we collect identity data: national ID number, full name as shown on ID, date of birth, and a scan of your ID document plus proof of address (utility bill or bank statement).
During gameplay, we log every session—game type, stake amount, outcome, timestamp. We record all deposits and withdrawals—payment method, amount, timestamp, recipient account details. We collect device information (browser type, device model, IP address, location country) to detect suspicious access patterns and prevent fraud.
We also collect optional data: if you contact our support team, we log your messages; if you use promotional offers, we track bonus eligibility and playthrough history. If you grant permission, we send marketing emails or SMS; you can opt out at any time from your account settings.
Key takeaways
- We collect email, phone, identity documents, and KYC proof before withdrawal
- We log all game activity, deposits, withdrawals, and device information for fraud prevention
- We share data with payment processors and fraud vendors only; no third-party sales
- Our servers operate in compliance with data-protection regulations
- You retain rights to access, correct, and delete your data subject to legal holds
How We Use Your Data on susan88
We use your data for account administration: verifying your identity, processing deposits and withdrawals, and confirming your eligibility for promotions. We use activity logs to detect fraud, money-laundering, and breaches of our terms. We analyse play patterns to identify problem behaviour and maintain responsible platform governance.
We use your contact details (email, phone) to notify you of account changes, withdrawal status, and security alerts. We use device data to prevent account sharing and multi-accounting. We use location data to enforce jurisdiction restrictions—our services are available only where local law permits. Users in cities such as Jakarta, Surabaya, Bandung, and Medan can access susan88 if their local regulations permit online wagering.
We may use aggregated, anonymised data (never linked to you individually) for business analytics—understanding which payment methods are most common, which games are popular during Liga 1 or Champions League seasons, or which hours see peak traffic.
Third-Party Processors and Data Sharing
We share your data with payment partners to process deposits and withdrawals. DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet providers receive your transaction details. Banks (mobile banking, local payment, online payment, e-wallet) receive your virtual-account transfers. These partners have their own privacy policies; we recommend reviewing them.
We engage a fraud-detection vendor to analyse your transactions and device patterns. This vendor receives your IP address, device fingerprint, and transaction history—never your password or full identity document. We may share anonymised data with regulatory authorities or law enforcement if required by legal process.
Cookies and Browser Storage on susan88
Our susan88 website uses cookies to maintain your login session, remember your language preference, and analyse site traffic. Session cookies expire when you close your browser. Persistent cookies (storing your username for auto-login) remain for up to one year unless you delete them manually.
We use analytics cookies to understand how users navigate susan88—which pages are viewed most, which payment methods are clicked, which games attract traffic during Idul Fitri, Idul Adha, or Imlek holiday periods. These cookies do not store your identity; they generate traffic summaries only.
Your browser may also store local data (localStorage, sessionStorage) to cache game assets and improve performance. Clearing your browser cache clears this data. You can disable cookies in your browser settings; note that some susan88 features may not function without them.
Data Retention and Your Rights on susan88
We retain your account data (email, phone, identity documents) as long as your account is active. After account closure, we retain it for seven years to comply with financial and anti-money-laundering regulations. Game logs, deposits, and withdrawals are retained for seven years for audit and dispute purposes.
You have the right to access all data we hold about you on susan88. Request access via your account settings or by contacting our support team; we respond within 14 days. You may request correction of inaccurate data. You may request deletion of marketing preferences (emails, SMS). You cannot delete transactional data (deposits, withdrawals) during the seven-year retention window unless we have a legal basis to do so earlier.
Security Practices and How to Contact Us
We use standard encryption (TLS) to protect data in transit between your device and our servers. We store sensitive data (passwords, identity documents) in encrypted form at rest. We conduct regular security audits and penetration testing. We do not guarantee "standard security practices" or "standard security practices"—no system is immune to all attacks—but we implement industry-standard practices.
If you suspect a security breach (unauthorised login, suspicious transactions, or unexpected withdrawals), contact us immediately via your account dashboard or email. We investigate security incidents within 24 hours and notify affected users within 72 hours as required by law.
For privacy questions, data-access requests, or complaints about our data practices, contact our support team in English during standard business hours. Our team provides assistance and escalates complex matters to our Data Protection Officer. Your privacy is central to how we operate susan88.